Privacy and cookies
Last updated 10 November 2026
Who we are
Xcalibur is provided by two companies, depending on where you are:
- Europe, the United Kingdom and all other regions not listed below: Merlin Interactive Ltd, a company registered in Northern Ireland (company number NI036740), registered office Scottish Provident Building, 7 Donegall Square West, Belfast, BT1 6JH, United Kingdom.
- The Americas, including the United States, Canada and South America: Xcalibur, Inc., 1000 N West Street, Suite 1200, Wilmington, DE 19801, USA.
The company that provides Xcalibur in your region is responsible for your personal data. You can contact us about privacy at privacy@xcalibur.net.
What we collect and why
Contact Sales form. When you submit the form we collect the details you enter, such as your name, work email, job title, phone number, company and what you tell us about your operation. We use them to respond to your enquiry and, where appropriate, to follow up about Xcalibur. Submissions are processed by Formspree on our behalf and forwarded to our sales team. We keep enquiry data for as long as needed to handle the enquiry and any resulting business relationship.
Analytics. With your consent, we use Google Analytics 4 to understand how visitors find and use the site, for example which pages are read and which lead to an enquiry. Google Analytics sets cookies and processes your IP address and device information. We have enabled IP anonymisation and do not use analytics data for advertising. Google may transfer this data outside the UK and EU under its standard contractual clauses.
Server logs. Our hosting provider, Microsoft Azure, records standard technical logs such as IP address, browser type and the pages requested, for security and reliability. These are retained for a limited period.
Cookies and consent
We set no analytics cookies until you choose "Accept analytics" in the cookie banner. Your choice is stored in your browser so we do not ask again. You can change it at any time using the link in the footer. Declining does not affect your use of the site.
| Name | Purpose | Type | Duration |
|---|---|---|---|
| xc-consent-v1 | Remembers your cookie choice (browser storage, not a cookie) | Necessary | Until cleared |
| _ga | Google Analytics: distinguishes visitors | Analytics (consent) | 2 years |
| _ga_* | Google Analytics: keeps session state | Analytics (consent) | 2 years |
Legal basis
We process Contact Sales enquiries on the basis of our legitimate interest in responding to business enquiries, and to take steps towards a contract where you ask us to. Analytics cookies are set only with your consent.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, object to or restrict its processing, and withdraw consent at any time. Contact privacy@xcalibur.net. If you are in the UK you can also complain to the Information Commissioner's Office; if you are in the EU, to your local supervisory authority.
Changes
We will update this page when our practices change and revise the date at the top.